Posts Tagged ‘Vendor Management’

Supply Chain Management – an introduction

Friday, July 3rd, 2009

The principle of “survival of the fittest” is still valid in today’s global economy is characterized by the presence of a changing environment’ Every modern business needs to fight for existence and growth in this competitive environment’ A better way of doing this is to offer the best quality product at a reasonable price that suits the requirements of the target clientele’ To give a sense of joy in the minds of consumers and offer quality products at a reasonable price, the manufacturer should focus on the transition from simple observation of the costs of reducing costs in order to reduce production costs’ Therefore, cost reduction is the main manager mantra once quoted by the famous strategist Michael’E'Porter in his book “Competitive Strategy”‘ There are a number of techniques for strategic cost management in Supply Chain Management (SCM), Business Process Re-engineering (Value Re-Engineering), Total Productive Maintenance to reduce costs’ Between these supply chain management is an important tool to reduce costs’ In this context, this paper aims to highlight the conceptual framework of SCM, the mode of operation and its importance for the company in the new millennium’

Supply Chain Management has become a very powerful technique because it increases the responsiveness to changing business conditions and increasing the competitiveness of the organization’ In today’s highly competitive and increasingly globalized economy, to survive and grow, the organization should increase its responsiveness and profitability’ Part of the supply chain is one method of breaking the link of the value creation of the basic raw material / component supplier to supply the final product to the customer / consumer’

A supply chain is a business process which are manufacturers, retailers, customers and suppliers in the form of a chain, develop and deliver products in a single virtual organization and the sharing of knowledge resources’ The management of the supply chain is the process of synchronization of the physical flows of goods and information from the production line of component suppliers to consumers with low associated with the delivery of the first notice of demand fluctuations and synchronization of business processes of all organizations that cooperated in the supply chain’

Definition:

Definitions have changed the references in the last decade’ For example, the supply chain Yearbook 2000 SCM describes as, “A chain of processes that facilitate business activities between trading partners, buying raw materials and materials to manufacturing to delivery of a finished product to an end user’” APICS-The advantage of performance, a project of this definition in January 1999: “The global network to provide products and services from raw materials to end customers through an engineered flow of information, physical distribution and money ‘

A small change in the definition 1997 of Logistics Management SCM offers described as “The delivery of clients and greater economic value through managing the synchronization of the physical flows of goods and associated information, from the supply to consumption’ “The definition of the continuous evolution of logistics in 1995, the MSC has been suggested,” The organization, planning, implementing and monitoring the movement of product development and acquisition through production and distribution to end customers to meet market requirements at minimum cost and minimum capital of use’ ”

One of the first to identify a precise description of the SCM, International Journal of Logistics Management in 1990, called “A philosophy of integrating the management of the total flow of a distribution channel from supplier to end user’”

Several issues seem consistent with most definitions of SCM:

? The scope extends from the sources of supply to final customers

? In addition to products and services, information and financial flows are

? The goal is to satisfy customer demand at the lowest possible cost

? A comprehensive and integrated approach is needed to manage the process

Cost Reduction and SMC

There are a number of techniques to reduce management costs, to reduce costs from the reduction of labor, strict supervision, commitment to quality, working hours etc, but reducing costs at the expense The quality is just a waste strategy’ SCM aims to reduce costs without compromising quality’ SCM is a strategy to reduce costs through the elimination of all value added activities in the flow of goods from raw material supplier to final consumers’ The objective of SCM is to increase the competitive advantage of the chain as a whole’ The means to achieve this goal by creating superior customer value with the value of the offer competitot and improve customer satisfaction by improving efficiency (lower cost) or effectiveness (value added for the same price )’

The decisions in the management of the chain: 1

Management decisions in the supply chain can be classified into two broad categories – strategic and operational’ As the term implies, strategic decisions are taken on a longer time horizon’ These are closely related to the company’s strategy and policy direction of the supply chain, from a design perspective’ On the other hand, operational decisions in the short term, and focus on activities for today’ The effort in this type of decision is to manage effective and efficient flow of products into the “strategic” supply chain expected’

Four main areas of decision on management of the supply chain are:

(1) Location

(2) Production

(3) Inventory

(4) Transportation (Distribution)

And there are two strategic and operational elements in each of these areas of decision’

Location decisions: The geographic location of production facilities, storage, points and points of supply is the first step in creating a supply chain’ The location of facilities involves a commitment of resources for a long term plan’ Once the size, number and location of these are determined, and the paths by which the product flows through the end customer’ Although they are mainly strategic decisions also have implications at the operational level’

Production decisions Strategic decisions are the product to produce, and plants to produce in the distribution of suppliers of plants, plants in the distribution chain (DC) and the DC market to customers’ These decisions have a significant impact on revenues, costs and level of customer service company’ These decisions include the construction of the master production schedules, scheduling of production machinery and equipment maintenance’ Other considerations include the balance and quality control measures at a production facility’

Inventory decisions: these are ways in which the reserves are managed’ Inventories exist at every stage of the supply chain, including raw materials, semi-finished or finished’ They may also be in the process plant’ His prime minister, but a buffer against the uncertainties that exist in the supply chain’ Since the holding of inventories can cost anywhere between 20 to 40 percent of its value, its effective management is essential in the operations of the supply chain’ It is strategic in that it sets goals for management’

Transportation decision: The mode choice aspect of these decisions more strategic’ These are closely related to the inventory of decisions, from the best selection of mode is often found by trading off the cost of using the mode of transport with the indirect costs associated with inventory this way’ Customer Service, and geographical location play a vital role in such decisions’ Since the transport of more than 30 percent of the costs of logistics, the use of economically efficient’ Shipment sizes (consolidated bulk lot against a lot), routing and scheduling of equipment are key elements in the effective management of the company’s strategy for transport’

Why the supply chain’

The importance of SCM and the need will increase in the future’ Customer demand for faster delivery times for orders’ Manufacturing to a greater awareness of the need to better plan their operations and procurement’ Similar expectations apply to external entities’ This need for coordination between the customers return, suppliers and service providers need greater visibility and collaboration throughout the supply chain’

Dynamic business environment characterized by competition based on time synchronization with other corporate functions, customized services for specific markets and customers, further consolidation of suppliers and service providers as well as privatization and deregulation, the emphasis on continuation of outsourcing, the development of performance measures including the supply chain, the strengthening of collaboration between partners in the supply chain and e-commerce to enable communications in the entire supply chain will increase the need for the chain supply’

Evolution of Supply Chain Management:

Span of Responsibility

Actions: The components of the SMC have been traditionally regarded as “functional silos” and usually include working outgoing traffic (ie, delivery to the customer), warehouse management and field inventories of finished products’

Present: Today, SCM executive in general a broader range of responsibilities’ that most of these executives are responsible for transportation, storage, housing, inventory management, customer service, purchasing / sourcing, demand planning, production planning / scheduling and international logistics’

2′Organizational Position:

Previous: SCM has traditionally been considered a cost center, little or no value added to tangible financial results’ Those responsible for the SMC in the level of general manager, reporting to managers and vice presidents in charge of operations, marketing and other functional areas’

Present: SCM leaders are in good position’ Executives responsible for marketing / sales, manufacturing and other departments are now in general, the couples instead of the official reports’ In recent surveys, shows that companies in the U’S', 52 per cent of MTS compared to an Executive Vice President and COO and CEO’ In Asia, this percentage is slightly lower (48 percent), Europe, this percentage was only 31 percent’

3′ Education and Training

Before: the past, relatively few universities that offer education SCM’ In these institutions, scholars who have taught courses of MTS is usually in a large department, for example, or marketing’ Some schools offer training courses and seminars in the SMC, but these forums are usually focuses on one specific aspect of SCM, such as carrier negotiations, inventory management techniques, storage and handling systems and International Trade

Present: Today, many universities are known – in the United States and abroad – that offer degrees at all levels in the area of SCM’ A recent list of CLM identified nearly 50 institutions in the SMC with the curriculum’ Continuing education seminars and workshops with themes abound SCM’

4′ Contributions to business performance

Previous: Historically seen as a cost center, SCM corporate contributions were considered minimal’ Given that management systems focus on activities at the operational level, the strategic value associated with SMC is difficult to quantify’

Present: report SCM edge manufacturers cost between 4 percent and 5 percent of sales, compared with the industry average of 7 per cent to 10 per cent of successful SCM can improve the performance of 25% for reduce inventory levels by more than half and improve overall productivity by at least 15 per cent’

In conclusion, in this dynamic market equations are bound to change soon with the leaders of yesterday, was moved by the rapid development and agile new entrants’ Increased competition, demanding customers, the reduction of product life cycles, rapid advances in technology of all these factors are changing rapidly in the competitive dynamics of the global environment’ The unstable economic environment was more difficult than ever for retailers to compete effectively’ Traditional approaches are too slow to keep pace with the evolution of complexity’ These developments are putting pressure on firms to examine the components of each and every company as procurement, logistics, marketing, etc’ to link effectively the functions of these processes have been combined companies in a strategic position’ Every link in SCM can add up to a competitive advantage’ There was a time when companies looked at its supply chain as a means to focus on their core competencies, the influence of these suppliers, lowering costs and increasing response to customers’ These objectives will not be executed by the supply chain in the new millennium’ But will be replaced by a single super-objective: competing on the basis of how companies manage their supply chain’

Supply Chain Management Software-as-a-Service IBM A lean global supply chain

Wednesday, July 1st, 2009

IBM aims to practice what it preaches’ The company was quick to support the process fully automated? Such as order management, service requests and work orders from OEM manufacturing? Served to enhance customer satisfaction and operational efficiency’ And over the years, the company has remained committed to continuous improvement through the intelligent application of new technologies, becoming a fully automated business model using the most advanced supply chain solutions and practices’

IBM defines the next level of efficiency of business processes as a model for the application: “An enterprise whose business processes can respond quickly to any customer demand, market opportunity or external threat’” This transparent model requires end-to-end internal business processes to IBM, while the expansion of key partners, suppliers and customers’

THE CHALLENGE

With one of the largest and most complex supply chains in the world, IBM is investing $ 41 billion per year in orders for more than two million pieces per year, with 33,000 suppliers and 45,000 business partners’

“IBM is very focused on creating and building an integrated, end-to-end supply chain,” says Kevin O’Connell, director of IBM’s manufacturing and procurement process’ “Now, we wanted to experience new levels of collaboration’ To achieve our objectives in the implementation, we must expand the integration of business processes in a multi-level and supply chain systems, clients and partners’”

IBM realized that its own supply chain is not sustainable’ With its old system, based on IBM’s suppliers and partners reporting and management systems of the visibility of their supply chain’ Sourcing compliance by electronics manufacturing services (EMS) providers IBM supply base in any near-real time’ Instead, IBM operates in reactionary mode, based on self-reporting and EMS provider for the final quarter of the information’

After a lengthy analysis, IBM decided it needed a standard in the industry supply chain that enables the management solution for the synchronization of supply and demand and visibility in Category 2 and 3, suppliers and manufacturers contract for all manufacturing sites around the world and the divisions of IBM’ The solution should be flexible and robust enough to support customer demand scenarios with proactive planning of supply and demand’

THE SOLUTION

IBM addressed two E2open to provide evidence of customer management solutions in the supply chain:

* E2open supply and demand synchronization solutions: IBM can detect and respond rapidly to changes in supply and demand? Principles of the imbalances and signs of possible shortages’ These capabilities allow IBM to meet its objective of creating an integrated approach throughout the supply chain that meets supply and demand is changing rapidly and accurately’

* Multi-tier Visibility Solution E2open: Provides Level 1, 2 and 3 suppliers consolidated visibility of forecasts, commits, the quantities and positions of inventory? If each level of the supply chain can continue the execution of the supply chain and respond quickly to imbalances, errors and shortcomings’ The scope and depth of visibility is essential for high levels of supply of insurance’

Work together without problems, E2open provide supply chain management solutions provider and IBM with a consolidated view of customer demand, available supply and imbalances’ Enable IBM to proactively manage supply and demand for performance, and recovery of the global pool of IBM through the supply chain, providing a more accurate picture of supply positions’ Using the information gathered by E2open solution, each provider has the information needed to make decisions in the supply chain’

RESULTS

The solution is expanding at 37 manufacturing facilities and 10 of the replenishment (VMI) service centers, representing more than 85 percent of manufacturing costs IBM markets’ IBM and offers levels 1, 2 and 3 suppliers a consolidated view of supply and demand’

E2open with the solution, IBM is able to proactively manage supply and demand for performance, and replenishment of stocks through their global supply chains, and may climb further in resolving the majority of the chain supplies to board members through acquisitions and expansions’

IBM reached very quickly the value of time of rapid global integration and deployment of third party sites and suppliers, reducing the total cost of ownership, the streamlining and increasing the flexibility and response operations within its supply chain’ IBM estimates that 50 percent savings on the costs of deployment and operations in their solution and other approaches’ Benefits include:

* Reduction of supply and demand planning time from 45 to 10 days +

* Increased levels of replacing 85 percent shooting

* Improvement of the alien in the rates of delivery from 90 to 95 percent

* Improved inventory turns over 42 percent

Get time to qualify for less than nine months

These solutions help IBM in its quest to build a chain of highly responsive which can meet customer demand quickly and effectively’

ABOUT E2open

E2open is the leading provider of software for managing the supply chain as service visibility and control over global supply networks’ Industry leaders that power their supply chain with E2open Agere, The Boeing Company, Hitachi, IBM, LG Electronics, Matsushita Electric Industrial (Panasonic), Motorola, Seagate Technology, Solectron and Wistron’ E2open software as a service to recover faster delivery models, increased ROI and reduced risk and require fewer IT resources and business’ Over 15,000 companies worldwide currently use E2open’ Headquartered in Redwood City, Calif’, E2open is a private company’

The supply chain for manufacturing reflection

Thursday, June 25th, 2009

The type of advertising production companies in the United Kingdom resulted in an increase in demand reduction and internal costs, now more than ever, the emphasis has been on the cost of the supply chain’ The nature of supply chains and their structure is often neglected, and many internal costs can be eliminated by examining the overall strategy of the supply chain’ The development of a supply chain that reflects the needs of internal customers, a large number of faults mentioned above can be eliminated and performance improved’

There are three categories of products that can be used to define the strategy of the supply chain of a typical manufacturing enterprise’ First, are the products that are manufactured on a continuous basis and the bulk of production in a given period’ Second, there are products that are made regularly to meet customer needs or respond to a request several times and, finally, there are products that are manufactured to customer needs in an irregular manner’ The three categories are sometimes referred to as runners, repeaters and strangers’

There is a clear relationship between the classification of product types and the supply chain organization has an obligation to support them’ Each category is a need for an alternative strategy and policy of stocks in order to maximize inventory turnover’ For example, the recovery of Kanban systems in May as well apply to the components used in the group of riders due to the consumption rate, but applied to the group in May to introduce a strange increased inventory in the long sides’ The selection of strategies for supply chain, thus giving rise to two separate systems, one for cyclists and one for foreigners’ The runners of the supply chain tend to be very efficient with a focus on cost, quality and delivery performance of suppliers’ Foreigners in the supply chain will be necessary to respond to the customer and the irregularity of the focus will be the supplier of time and the ability to meet these requirements are difficult to predict’ Repeaters are capable of integrating the two systems and which require decisions on a case by case basis for each component’ Repeaters are usually holding a strategic reserve that requires a periodic review, but gives some capacity’

The classification of products that precisely meet the needs of production and, in turn, determines the type of supply chain support to achieve production volumes’ More important, and often more news, strategies based on this simple analysis is more likely to support customers’

After defining the product groups and styles of the supply chain to support the diverse needs of these groups of products, supply chains must be developed in accordance with those needs’ The supplier development program can be adapted to different needs of the supply chain and supporting the needs of production and in turn the end customer in the most appropriate manner’

There are many tools and techniques available to improve the overall performance of the supply chain, but few have been developed to help define a development strategy for suppliers’

A technique called “Map provider positioning customer perception of risk and the importance of their suppliers, and also the largest, providers of the perception of customers in terms of importance and ease of business’ This can provide useful information in the Identification of suppliers that are not likely to support improvements in the supply chain’ For example, many manufacturing companies continue to purchase relatively small volumes of retail sales, that part of the cost, quality and delivery is beyond the control of the supplier to the customer, due to the perception of customers as “low value”‘ These providers have a disproportionate power to undermine the productive capacity of their young clients’

In improving the supply chain and the creation of development strategy, positioning Provider can be used to ensure that the integrity of supply is maintained, reflecting an understanding of how different vendors for the client and the degree of interaction necessary to maintain good relations’ This technique has an additional advantage in that they identify any deficiencies or shortcomings in the chain of relationships that, once identified, can not be resolved’

The application of the classification of products and development of the supply chain to meet the needs of production can help to identify strategic directions for improving the supply chain’ The activities are not only ease the supply chain, but to introduce greater control of inventory and a better understanding of the needs of internal customers’

Extricable there a link between the three main influences in any manufacturing enterprise’ Identification of customer demand, production capacity and the flow of materials to meet the needs Combiner with clearly defined parameters and processes needed to generate the output’ Deficiencies in one area causes a domino effect that will result in failure to deliver full-time and, ultimately, customers’

The rate of demand defines the requirements of parents in the capacity and material flow, but should never be isolated or not, as often happens’ Changes in demand or customer orders can not be met effectively by having a balanced circle’

Each function of this model depends on others and must work with the same limits for a common goal’ The key to reducing inefficiencies in the supply chain is in the understanding and management of these relationships is the point of reflection to achieve a supply chain’

Are your employees in Supply Chain Management Thought domestic or global

Tuesday, June 23rd, 2009

Global management of the supply chain has become a major theme in the globalization era and is now in the heart of the entire system’ But perhaps you ask, so what is the management of the supply chain and how can it affect my business?

Let’s first understand what it is’

The production of the product and began the journey through the travel supplier, distributor, retailer and end at the hands of consumers’ This trip is a well managed and controlled by the management of the supply chain’ When the path of globalization and product refers to a number of countries, it is then called the management of global supply chain’

With globalization, companies have become more complex’ Managing the global supply chain in order to mobilize not only products but also the entire value chain, in which financial activities and information sharing are also included’

Large companies have many centers around the world’ Raw materials, finished goods, finance, and other travel information from one center to another’ Managing the global supply chain is the basis of the whole operation’

The cost of production and profitability depends on the global supply chain, and how employees are trained for these tasks quickly’

Managing the global supply chain of two main components:

1′ The international movement of goods and raw materials, the degree of processing, payments, control of risk factors 2′ In parallel with this, a network of information is difficult to work’ And the collection of information is very important to implement a global supply chain and effective management system

The effectiveness of managing the global supply chain of any company can do everything easy’ However, to achieve these efficiencies of their employees need to understand the basics’ The most fundamental is that the management of the supply chain is not only a country, or is just for big business’ Small and medium enterprises to manage the global supply chain warned if they are to survive’

Growth and development of a company depends largely on the global supply chain management system and its most important asset – employees’

Their employees are of high quality in terms of global supply chain skills? If you can not answer yes, then it is better to start thinking about training, because their competitors’

So what kind of training requires the company?

First, introduce employees to the management of global supply chain’ Do not assume they do not understand the concept’ With globalization and the return of supplies at sea, management of global supply chain is becoming an important issue for many companies’ Therefore, make sure the foundation is established’

Secondly, employees must understand the factors that explain the tendency to reduce the cost of purchases and reduce the risks associated with procurement activities’

Thirdly, we must understand the following principles: a) is more competition between independent enterprises, but rather supply chains connected b) competition is the global supply chain c) the winners are the companies better integrate and commitment to achieving excellence in the supply chain between the different organizations

Supply Chain Management – the backbone of the service economy

Sunday, June 21st, 2009

The rate of production of the service economy indicates whether a country is a developed or developing’ Developed countries tend to have healthy and strong service industry’ The backbone of many service operations are Supply Chain Management or SCM’ If you frequent Wal-Mart and commentary wonder they can offer quality products at low prices, you? Ll eventually lead to an end? Managing the supply chain?’ In simplest terms, management of the supply chain is usually provided by a flexible cooperation between different departments in an extended enterprise, including the company that l? Suppliers and distributors’ Wal-Mart was a pioneer in managing the supply chain’

A supply chain system consists of software for managing the supply chain teams to carry out the planning, execution or other processes and the implementation of the supply chain is a major, but the successful implementation of managing the supply chain has the ability to create a sustainable competitive advantage over their rivals’ The implementation of the supply chain involved in strategic planning, system analysis, supply chain implementation and coordination of the supply chain’ In general, SCM software includes features that allow companies to manage inventory, production planning, tracking sales, managing payments, and to see if their shipments’ All this information can also be used to communicate with other members’ The core of the MEC or inventory software is developed from the demand forecasts for inventory management practices’

The benefits of SCM are enormous – the coordination between providers of return, distributors and partners, strengthening customer relationships and reduces operating costs’

For a medical services company that distributes medical supplies and medical and surgical health care industry, a system for managing the supply chain coordination with manufacturers of medical providers, retailers, the logistics department of large hospitals’ By keeping track of usage patterns, the management of the supply chain will be able to predict the demand for medical and surgical products for the season, region and type of customer’ This will have an inventory cost savings for the medical service companies and major hospitals for medical supplies’

For a large retailer Wal-Mart, which has many regional distribution centers, a system for managing the supply chain, will be effective coordination among suppliers of garments, paper products and Wal-Mart? S retail stores to reduce inventory costs’ Wal-Mart is able to move the economy of the value of inventory to offer customers lower prices for many everyday products’ The backbone of many service operations are Supply Chain Management or SCM’